A lean financial services security team needed to move beyond fragmented open-source tools and manual processes — and needed a partner willing to build that capability alongside them. ThreatConnect (now a part of Dataminr) delivered both the platform and the partnership to make it happen.
The Challenge
With only eight people on the security team, every hour lost to manual work was an hour not spent on analysis or response. Threat intelligence analysts were stitching together disparate open-source tools to identify, examine, and enrich indicators of compromise. Security operations analysts spent their days manually reviewing and validating SIEM alerts, collecting data, and executing repetitive tasks by hand. There was no unified foundation — just a patchwork of effort that didn’t scale and left the team perpetually reactive.
The Solution
ThreatConnect (now a part of Dataminr) deployed a client-tailored onboarding and enablement model designed to build lasting capability, not just install software.
Implementation Assistance
ThreatConnect (now a part of Dataminr) deployment engineers and a dedicated customer success engineer (CSE) guided the team through deployment and initial setup of the Dataminr Agentic Threat Intelligence Platform. The CSE answered questions quickly and ensured the team felt confident and in control throughout the process.
Client-Tailored Training
The customer success team delivered training scoped to the full security team — including members outside the core intel function — so that every analyst understood how to work within the platform effectively. The goal was self-sufficiency from day one after go-live.
Continued Communication
Multiple channels were established to keep the team connected to Dataminr customer success and support — including dedicated Slack channels, email, phone, and access to a knowledge base and GitHub repository. Regular touch points ensured that technical progress stayed on track and strategic objectives remained aligned.
The Outcome
Consistent communication and structured collaboration through the first two months allowed the team to recognize the full depth of Dataminr for Cyber Defense quickly. Quarterly business reviews with senior staff have since kept initial strategic goals on track, and the team is actively planning the next phase — expanding the Dataminr Agentic Threat Intelligence Platform to support their incident response function.
Dataminr for Cyber Defense
Transform intelligence into a preemptive cyber advantage from first signal to risk-prioritized action.
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