Enriching the Signal: A Software Leader’s Shift from Volume-Based to Contextual Threat Data

Speed and context are the two currencies of effective security operations — and this global software company was running low on both. With analysts distributed across time zones and alerts outpacing their capacity to evaluate them, the organization turned to ThreatConnect (now a part of Dataminr) — specifically Dataminr’s Agentic TI Ops solution — to restore clarity, consistency, and operational momentum.

The Challenge

The company’s cybersecurity operations were losing ground to their own complexity. Inefficient threat intelligence workflows were slowing response times to an unacceptable degree. A distributed attack surface, without coherent visibility across it, made it difficult to build or sustain a unified security strategy.

Global teams operating across multiple time zones struggled to maintain alignment, creating gaps in collaboration that adversaries could exploit. Meanwhile, excessive signal noise was overwhelming analysts, burying actionable threats under a flood of alerts that demanded evaluation but rarely warranted action. Repetitive context switching compounded the problem, introducing fatigue and inconsistency into a function that depends on both speed and precision.

The Solution

The organization deployed Agentic TI Ops, the Dataminr Agentic Threat Intelligence Platform combined with Dataminr Investigation Insights — to address these challenges as an integrated system rather than a collection of point fixes. Intel Agents automated key workflows including remediation actions, threat enrichment, and malware analysis, eliminating the manual steps that had been slowing analysts down.

Streamlined intelligence collection and minimized tool-switching reduced the cognitive load on the team, enabling faster and more consistent work across global operations. Integrated dashboards provided actionable insights and improved threat visualization, helping the team align security priorities across regions and time zones. The result was a CTI program with the operational discipline and contextual depth to match the scale of the business it protected.

The Outcome

The impact was both immediate and durable. The organization achieved a 50–75% reduction in false positives, allowing analysts to direct their attention to threats that were real and relevant. Across geographies and time zones, work became faster and more consistent — improving response times and reducing the variability that had previously undermined confidence in outcomes. Enhanced visibility and prioritization across the distributed attack surface gave the team a coherent view of risk for the first time.

Furthermore, automation and deep tool integration increased overall efficiency, while stronger cross-team collaboration ensured that global operations moved in alignment rather than in parallel. The organization now operates with the signal clarity and structural cohesion that modern software enterprises require to stay ahead of an increasingly sophisticated threat landscape.