Real-time information, Public sector, Artificial Intelligence

When public sector organizations tackle increasing risks and unforeseen challenges to public safety, having the right tools to make real-time, informed decisions becomes crucial. A new Forrester Dataminr Total Economic Impact™ (TEI) Report sheds light on how Dataminr First Alert empowers public sector organizations to meet these demands. This independent study evaluates Dataminr’s financial and operational contributions, offering decision makers key insights into its return on investment (ROI) and strategic benefits.

In addition, this report explores how public sector leaders and security professionals can enhance their organization’s executive awareness, reduce response times, and improve operational efficiency. Here, I’ll discuss key findings from the report and why Dataminr First Alert can transform modern public sector real-time response to emerging risk.

The Report At a Glance

The Forrester Dataminr TEI Report, commissioned by Dataminr and conducted independently by Forrester Consulting, provides a detailed evaluation of how Dataminr First Alert drives financial and operational improvements. The methodology included comprehensive interviews with decision-makers from organizations using the platform. Forrester then created a composite organization to model the outcomes.

Key findings include:

  • A 414% ROI achieved over three years.
  • A payback period of less than 6 months after implementation.

By combining real-world user insights and financial analysis, the report delivers a robust look at the platform’s ability to transform organizational alerting and decision-making processes.

Challenges Addressed by Dataminr First Alert

Organizations today face significant hurdles in managing risks and responding to critical events. Traditional systems often involve fragmented workflows, gaps in data coverage, and scalability issues. Through user interviews, the TEI Report highlights three major pain points addressed by Dataminr First Alert:

  1. Manual Workflows That Drain Resources. Many organizations rely on time-consuming manual methods to detect breaking events that may warrant a response. These outdated processes are not only inefficient but can delay critical decision-making when every second counts.
  2. Lack of Comprehensive Real-Time Coverage. Without 24/7 real-time situational awareness, organizations risk missing high-stakes events. Users struggle to piece together fragmented information, which impacts their ability to identify fast-moving risks.
  3. Limited Scalability. With today’s public safety landscape growing more complex, many platforms fail to keep up. Dataminr First Alert addresses this challenge by scaling seamlessly while offering global insights from over 160 languages.

By resolving these challenges, Dataminr First Alert ensures users can focus on what matters most: responding faster and protecting lives.

Key Benefits For Organizations Using First Alert

The TEI Report highlights several distinct advantages for organizations adopting Dataminr First Alert. Here’s how users benefit:

Improved Awareness

Dataminr First Alert automates the detection of critical events, drastically reducing reliance on manual processes. The platform cuts manual effort by 70%, saving over 10,000 user hours in three years. With granular, multilingual data aggregated into actionable alerts, organizations can detect breaking events and respond much faster.

Faster First Response

Speed is often the difference between containment and catastrophe. The TEI Report notes a 50% improvement in response time, enabling teams to deploy resources efficiently and increase public safety. For example, during a recent mass shooting event, Dataminr First Alert enabled faster identification of event details, helping to coordinate an effective response.

Efficiency Gains Across Operations

Dataminr’s platform doesn’t just save time; it reallocates manpower to higher-value activities. Key metrics from the report include:

  • 50% to 75% time savings in situational reporting.
  • 90% faster user training, creating skilled teams with less onboarding time.
  • Users gained back more than 54,000 total hours previously spent on manual tasks, reclaiming approximately more than $140,000 in readiness savings.

Data-Driven Decision Making

With access to rich data streams—including multimedia and multilingual content from 160+ languages worldwide—Dataminr First Alert enables informed, timely decisions. This capability is invaluable for preparing and responding to both regional and global risks.

Community Impact and Collaboration

While the TEI Report quantifies financial and operational gains, it also touches on broader impacts that extend beyond balance sheets. Public sector organizations using Dataminr First Alert reported significant improvements in safety outcomes. Whether it’s saving lives during natural disasters or enhancing situational awareness during unfolding events, the platform strengthens inter-agency coordination and fosters more effective collaboration.

Proactive Safety Incident Management

Dataminr’s ability to tailor alerts by region ensures organizations can manage on-the-ground issues with precision. This leads to safer outcomes for both people and operations, particularly in high-risk travel scenarios or emergency response missions.

Key Statistics to Understand

Forrester’s analysis underscores Dataminr First Alert’s impressive return on investment and efficiency metrics:

  • ROI: 414%
  • Payback Period: Less than six months
  • User Hours Saved: Over 54,000
  • Manual Efforts Reduced: 70%

These numbers demonstrate why investing in real-time critical event discovery tools is not just smart but essential for navigating today’s complex public safety landscape.

Why Organizations Need Dataminr First Alert

The Forrester Dataminr TEI Report makes one thing clear: for organizations tasked with handling high-pressure, evolving scenarios, Dataminr First Alert delivers measurable value. By improving situational awareness, accelerating responses, and enabling proactive decision-making, this platform transforms the way public sector enterprises approach critical event detection and mitigation.

Scalability is another critical advantage. Whether you’re managing domestic operations or global missions, Dataminr adapts to your needs, ensuring robust coverage in an increasingly unpredictable world.

For public sector agencies, security teams, and other professionals tasked with protecting assets and lives, Dataminr First Alert offers unmatched benefits to stay ahead of emerging events.

The Forrester Dataminr TEI Report highlights the extraordinary economic and operational impacts of Dataminr First Alert. From a 414% ROI to over 54,000 hours in manual work saved, the findings showcase how the platform empowers organizations to make faster, more informed decisions, all while mitigating public safety risks in real time. Beyond the numbers, Dataminr First Alert enhances collaboration, improves safety outcomes, and supports proactive first response.

The Total Economic Impact™ of Dataminr First Alert

For more in-depth insights on how public sector organizations like yours can save cost, time, and manual labor with Dataminr First Alert, download the full report now.

Download Report
Author
Paul Tierney, SVP, North America Public Sector
July 15, 2025

Key Cost Savings And Organizational Benefits Enabled By Dataminr First Alert

Forrester reveals that Dataminr First Alert delivers a 414% ROI and a three-year financial impact on public sector organizations.

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  • Public sector
  • Artificial Intelligence
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