Except as described in this Policy, we do not rent, sell or disclose personal information to third parties without your prior consent. We may share information when we have your consent to do so, when required by law, when required to protect our rights or property, as necessary to complete a transaction you have requested, or for marketing purposes. Our Policy does not apply to information you may send to Dataminr by email or instant messaging programs (e.g., AOL, Slack, etc.), as those forms of communication are governed by those companies’ privacy policies.
Information We Collect
We collect information about users of our Services in the normal course of our business to help us to contact you and do business with you. The types of information we collect include contact information such as name, username, email address, mailing address, and telephone numbers. We also may collect information about your company’s size, industry and location, email requests you send to us, and transactional information regarding how you interact with our Services.
We receive Log Data when you visit our website, sign into our Services or when you choose the way your Services are delivered to you, including but not limited to, interacting with our email notifications or using your account to authenticate or integrate into a third-party application. This Log Data may include internet protocol (IP) addresses, browser data, operating system statistics, date/time stamp, pages visited, device information (including device and application IDs), search terms, and/or cookie information. We may combine this automatically collected Log Data with other information we collect about you. We do this for analytic purposes, as well as to improve the services we offer you. We also receive Log Data when you click on, view or interact with links in our Services, including links to third-party applications you may choose to use (such as Slack or AIM) through Dataminr. We keep Log Data as needed for the purposes described in this Policy. We also maintain server logs that provide us with general information about visitors and users, which assist us in administering our Services.
We may keep track of how you interact with links across our Services by redirecting clicks or through other means. This may include our email notifications, other delivery mechanisms and third-party services. We do this to help administer our Services and personalize and improve your experience.
Cookies, Web Beacons and Similar Technologies.
If you have chosen to access Services through your mobile device (iOS or Android), and opt-in to do so, we will receive location data, which we use to provide better features and Services to you.
In some cases, we collect non-personally identifiable information on our visitors and users in the aggregate so that performance data can be tracked, logged and reported back for analysis of how such visitors and users are generally using our Services and their various features. “Aggregate Information” is de-identified information about the use of our Services, such as information collected about users, or a category of services or users, from which any personal information has been removed. An example of Aggregate Information could be a report stating which alerts were opened the most.
How We Use the Information
We use the information we collect to:
create your account;
contact you for administrative purposes such as sending you emails pertaining to our account creation process or policies;
operate and develop our Services;
complete transactions requested by you, including to provide you with customer service, respond to your questions, problems, or to request feedback;
identify, diagnose and repair problems with your account and/or your use of the Services;
evaluate your use of the Services;
customize and improve our Services to provide personalized services to you;
market the Services;
investigate and help prevent potentially unlawful activity or activity that threatens the network; and
enforce our policies and procedures and protect our rights and intellectual property, as well as the rights of others using our Services.
Third Party Sites.
Our Services may link to or connect with other third party websites (“Third Party Sites”) to help us enhance, understand and improve your use of our Services. To enhance your use of our Services, you can choose various ways to have our Services delivered to you. For some of these options, you may need to grant us third party permission to access your account and we may receive certain information including your use of that site or application. To help us understand the use of our Services, we may use Google Analytics. In addition, to help us improve the use of our Services, we may use third party service providers to assist us with the administration of our Services, such as sending email and data storage. By the nature of the service they provide, these third parties may be given or may have access to your information, but agree to receive and use such information solely to provide services to us or on our behalf. We do not share, sell, rent, or trade any information with third parties for their promotional purposes.
As a user of Dataminr, you have the ability to make choices regarding what personal information we collect from you, how we use that information and how we communicate with you. You can:
Review and control certain types of information connected to your Dataminr account.
View and edit your preferences about your Dataminr account, including the way your Services are delivered to you.
Choose to opt out of the collection and use of certain information.
You may set your browser to block all cookies, including cookies associated with our Services, or to indicate when a cookie is being set. However, it’s important to remember that many of our Services may not function properly if your cookies are disabled.
Our users may receive certain Services-related communications from us (including any notices required by law, in lieu of postal mail) by providing their email address. We may also use your email address to send you announcements and information regarding our products and Services (the “Marketing Messages”). You may change your preferences through your settings; or, for Marketing Messages, by clicking on the “unsubscribe” link in the email you receive from us or by contacting us. You may also obtain, correct, update, or delete information that we hold about you. In order to accomplish any of the above you may write to us at:
6 East 32nd Street, Second Floor
New York, NY 10016
Please note that opting out of receiving communications from us will not prevent you from receiving administrative communications.
Dataminr maintains administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. Please note that you also should take steps to protect your personal information. For example, use a strong password that is unique to the Dataminr site, and do not share that password with others. Also, remember to sign out of the website and close your browser window after using our Services so others with access to your computer cannot obtain your personal information from your session.
Notice to Residents of Countries Outside the U.S.
Dataminr is headquartered in the United States, with offices and computers in several places around the world. We also use service providers whose computers may also be in various countries. We may transfer the personal information we collect about you to the United States and countries outside of the country in which the information originally was collected. Those countries may not have the same data protection laws as the country in which you originally provided the information. By providing us with your Personal Information, you consent to this kind of transfer. Regardless of where your data is located, we comply with applicable law and this policy. We will always strive to protect the privacy and security of your information regardless of where it is processed and stored.
Notwithstanding anything to the contrary in this Policy, we may release information when we believe release is appropriate to comply with the law (e.g., a lawful subpoena, warrant or court order); to enforce or apply our policies or any other agreement with a user; to initiate, render, bill, and collect for amounts owed to us; to protect our rights or property; to protect our users from fraudulent, abusive, or unlawful use of our Services; or if we reasonably believe that an emergency involving immediate danger justifies disclosure of records without delay. We may also access, preserve and share information when we have a good faith belief it is necessary to detect, prevent and/or address fraud and other illegal activity, or to protect ourselves, you and others. We may also retain information from accounts disabled for violation of our terms for at least a year to prevent repeat abuse or other violations of our terms.
We will retain your information for as long as needed to provide our Services to you and others, to comply with our legal obligations, to resolve disputes, and to enforce our agreements.
We do not intend, and our Services are not designed, to collect information from nor deliver any content to children under the age of 13. If you are under 13 years old, you should not register with or otherwise provide information to us through our Services.
If you have any questions about this Policy, or the practices of or your dealings with our Services, please contact us at the following address or email us firstname.lastname@example.org.