Navigating crisis is part of the job description for communications staff and security staff in the aviation industry, where often anything and sometimes everything can go awry. Being responsible for operations and crisis communications in such a public role that affects the schedule and safety of so many people means that managing crisis is a public endeavor, often with widespread ramifications.
Join Dataminr’s Monica Weber and Neil Steinberg, together with Ross Feinstein, Director of Operations Communications at American Airlines, to discuss the importance of efficient and effective crisis management, particularly in such a high volume environment where ineffective response can cost money, resources, and even lives.
In this webinar you will:
- Gain insight about effective incident response from crisis management professionals
- Review best practices and real examples of how early intelligence is used to effectively communicate with stakeholders
- Understand how a crisis can impact multiple areas of a business
- Learn about new platforms that can provide early intelligence about unforeseen events