Case Study: Global Airline
Dataminr Helps Teams Outpace Fast-Moving Stories
Customer service and communications are the nerve center of a brand's reputation. Dataminr's real-time alerts help customer-centric brands, including major airlines, detect even the slightest issues at their earliest stages, empowering brands to react and respond before the story spreads across social media.See full case study
Identify Breaking Stories Faster
Give communications teams extra time to coordinate.
With Dataminr real-time alerts, communications teams quickly learn about incidents and events that directly affect their industry or brand. Additional time can be critical for understanding the full context of a story before it goes viral, as well as developing messages for key audiences and anticipating questions from the media.
From Our Customers
Get Ahead of the News Cycle
We use Dataminr to stay ahead of media calls. When they call, we already know what it’s about and can sometimes pre-plan our response. This is vital because social media is really driving the news cycle.